Matt Dowse

Charity Director

What does your job involve at Caring in Bristol? 

I’ve got a wide ranging role here, with overall responsibility for all aspects of charity management, operations and development. Ultimately, it’s my job to provide leadership to the amazing team of people who work here, harnessing their energies and making sure that we strive to meet our vision of a society where everyone has a home, has hope and is linked to a community

Ed Reed

Shelters Lead

Why are you passionate about Caring in Bristol? And what does the charity mean to you? 

I hugely enjoy passing on our surplus donations to our partner organisations helping virtually every facet of life in Bristol. Being part of the group of people that are fighting to reduce homelessness and vulnerability in Bristol is also a large motivating factor. There is a huge amount of goodwill and willpower out there, and together we can make a gert big difference.

Ben Richardson

Assistant Director

What does your job involve at Caring in Bristol? 

I work closely with Matt to help lead the team as we develop and expand our work and projects.

Marianne Swift

Partnerships and Development Lead

What does Caring in Bristol mean to you? 

I was always really keen to work for a grassroots charity that works to reduce homelessness in the city – I think that working with a small charity can bring really large rewards. Having the opportunity to work for Caring in Bristol is fantastic, the whole team are hugely committed and passionate about the work and research that we do; it’s a really creative and inspiring place to work. 

Jenny Duffy

Fundraising and Marketing Coordinator

What does your job involve at Caring in Bristol? 

It’s my job to raise the profile of Caring in Bristol and help source support for the work we do helping homeless people in Bristol 365 days a year. I work closely with Ben developing and implementing our fundraising, marketing and communications strategy. From generating content for our Facebook page to office decorator (!) to developing partnerships with local businesses and supporters, my job spans a wide variety of things that touch on and support the rest of the team’s work.

Alex Wallace

365 Shelter Coordinator

What does your job involve at Caring in Bristol? 

The heart of my work is to keep the 365 Shelter running, whether that’s enticing new volunteers to join our stellar team, designing and stress-testing new processes or doing the laundry! I also talk to businesses and community groups about the local picture of homelessness and how Bristol as a city can respond – we’re all fortunate to live and work in a city that has such a strong social conscience.

Tyrell Jarrett

Bristol Nightstop Project Lead

Hattie Hansen

Bristol Nightstop Keyworker

Natalie Hendy

Bristol Nightstop Keyworker

What does your job involve at Caring in Bristol? 

I Work with Young people aged 16-24 referred to the project, support them when and where the need is to secure a safe place to stay through a volunteer host network when no other accommodation or options are available and no one else can help, I also refer to other organisations, help with CV’S or general Housing advise. (That’s in a nutshell)

Neil Ramsay

Short Term Supported Lodgings Lead


Kat Caldwell


What does Caring in Bristol mean to you?

I first did a 10 hour overnight volunteer shift for Caring at Christmas on Christmas Eve and I remember being really nervous beforehand. But I loved it and have been hooked ever since. There’s something wonderfully unconditional about Caring in Bristol – everyone is welcome and there is no judgement. The staff team are an inspiration, and seeing and hearing about the impact of the work that they and the hundreds of volunteers do, makes you realise how important it is.

Phil Summerhayes


What does Caring in Bristol mean to you?

I have been involved with the charity for 10 years, working in the kitchen for our Caring at Christmas project with very special people who volunteer their time to make our guests feel welcome and to provide the most nourishing and enjoyable meals from the amazing donations we receive from local people and the business community. Without their support we couldn’t do what we do.

John Nelson-Smith

Treasurer and Trustee

What does Caring in Bristol mean to you?

On retirement a few years ago, I was looking to become involved with a Bristol Charity. My son suggested I volunteer for Caring at Christmas, following which I applied to become a Trustee. Whilst a small charity, the Trustees and staff are highly motivated and a pleasure to work with, providing essential services to the growing number of homeless in the City.

Kate Garbers


What does Caring in Bristol mean to you?

I was drawn to Caring in Bristol specifically because of Nightstop. As a host I have seen first-hand the difference the simplicity of offering a meal and a safe place to sleep has to those young people who would otherwise be spending a night on the street. I wanted to use the skills I have developed in my day job leading another organisation to assist Caring in Bristol to be the best organisation it can be meeting the needs of those we aim to help across the city.

Paul Hale

Acting Chair

What does Caring in Bristol mean to you?

I am passionate about Caring in Bristol because it represents the local community and its needs, which I think is vital to make sure the services it needs are provided; especially to vulnerable and marginalised people.